Shipping Policy

Shipping Policy

At GROOVE, we are committed to delivering your rings, belts, wallets, knives, and Groove accessories reliably and promptly throughout the United States and internationally.

Order Processing

After your payment is confirmed, we start processing your order within 1-3 business days. During peak times such as holidays or promotional events, processing may take longer.

Shipping Methods and Estimated Delivery Times

Shipping duration varies by the selected method and your delivery location. Please note these are estimates, not guaranteed dates.

  • Standard Shipping: 5–14 business days
  • Express Shipping: 2–7 business days
  • International Shipping: 7–21 business days

Shipping Fees

Shipping costs depend on your order details and destination. All applicable fees will be clearly displayed at checkout before you finalize your purchase.

Shipment Tracking

Once your order ships, tracking information will generally be provided. Allow some time for the carrier to scan your package before tracking updates are visible.

Shipping Address Accuracy

To prevent delivery delays or additional fees, please ensure your shipping address is complete and correct when placing your order. Errors can lead to returned packages or extra shipping charges.

International Shipping

If your order ships outside the United States, you are responsible for customs clearance, import duties, taxes, brokerage fees, and other government charges unless specifically stated otherwise.

Possible Delivery Delays

Delays may occur beyond GROOVE’s control due to customs inspections, weather conditions, carrier service interruptions, transportation challenges, or public holidays. We appreciate your patience if such situations arise.

Contact GROOVE

If you have questions about your order or shipping, please contact GROOVE by email at neza65986@gmail.com.