Shipping Policy
At GROOVE, we are committed to delivering your rings, belts, wallets, knives, and Groove accessories reliably and promptly throughout the United States and internationally.
Order Processing
After your payment is confirmed, we start processing your order within 1-3 business days. During peak times such as holidays or promotional events, processing may take longer.
Shipping Methods and Estimated Delivery Times
Shipping duration varies by the selected method and your delivery location. Please note these are estimates, not guaranteed dates.
- Standard Shipping: 5–14 business days
- Express Shipping: 2–7 business days
- International Shipping: 7–21 business days
Shipping Fees
Shipping costs depend on your order details and destination. All applicable fees will be clearly displayed at checkout before you finalize your purchase.
Shipment Tracking
Once your order ships, tracking information will generally be provided. Allow some time for the carrier to scan your package before tracking updates are visible.
Shipping Address Accuracy
To prevent delivery delays or additional fees, please ensure your shipping address is complete and correct when placing your order. Errors can lead to returned packages or extra shipping charges.
International Shipping
If your order ships outside the United States, you are responsible for customs clearance, import duties, taxes, brokerage fees, and other government charges unless specifically stated otherwise.
Possible Delivery Delays
Delays may occur beyond GROOVE’s control due to customs inspections, weather conditions, carrier service interruptions, transportation challenges, or public holidays. We appreciate your patience if such situations arise.
Contact GROOVE
If you have questions about your order or shipping, please contact GROOVE by email at neza65986@gmail.com.